Terms & Conditions
Last Updated: July 2, 2026
SECTION 1 — INTRODUCTION & ACCEPTANCE
Welcome to BoldWebX. By accessing this website or engaging BoldWebX for any service, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these terms, you must discontinue use of this website and may not engage our services.
These Terms of Service apply to all visitors, prospective clients, and active clients of BoldWebX. They are supplemented by — and do not supersede — any signed service agreement executed between you and BoldWebX. In the event of a conflict between these Terms and a signed service agreement, the signed agreement governs.
Important: A signed service agreement is required before any work commences. Submitting an inquiry form or booking a discovery call does not create a binding engagement. No services will be delivered until a contract has been executed and the applicable setup payment has been received.
SECTION 2 — ACCEPTABLE USE
You agree not to engage in any abusive, harmful, or unlawful conduct in connection with this website or BoldWebX services. Prohibited conduct includes, but is not limited to:
- Actions that disrupt, interfere with, or impair the operation of the BoldWebX website or services
- Attempting to gain unauthorized access to any system, account, or data
- Transmitting malicious code, spam, or unsolicited communications through any BoldWebX channel
- Misrepresenting your identity, practice, or authority when engaging BoldWebX
- Using BoldWebX's name, brand, or materials to imply affiliation or endorsement not expressly granted
- Reproducing, distributing, or creating derivative works from BoldWebX intellectual property without written permission
BoldWebX reserves the right to terminate or immediately suspend services in the event of an actual or reasonably suspected material breach of this Section. Our determination of what constitutes a material breach will be made reasonably and in good faith.
SECTION 3 — ENGAGEMENT & PAYMENT TERMS
All service engagements are governed by a signed contract. The following terms apply unless otherwise specified in that agreement.
Setup & Retainer Fees
A one-time setup fee is due and payable before work commences. Monthly retainer fees are billed following system launch. It is your responsibility to ensure all payments are made on the dates and in the amounts specified in your agreement. Failure to remit payment may result in suspension of services.
Subscription Term & Cancellation
The initial engagement term is 12 months from the date of system launch (the "Initial Term"). The Agreement renews automatically for successive 12-month terms unless either party provides written notice of non-renewal no fewer than 30 days prior to the renewal date, and subject to any specific termination terms outlined in your contract. Notice must be sent to contact@boldwebx.com.
BoldWebX reserves the right to suspend active services following 30 days of non-payment, provided BoldWebX has made three documented contact attempts via email. Following 90 days of continued non-payment, BoldWebX reserves the right to permanently suspend services and delete hosted data. The monthly retainer continues to accrue during any suspension period; suspension does not pause or toll payment obligations. The client remains responsible for all outstanding amounts, and BoldWebX is not obligated to restore services until all outstanding balances have been paid in full.
Accepted Payment Methods
BoldWebX accepts payment by major credit and debit cards and electronic payment services including PayPal, Apple Pay, and Google Pay, subject to availability. All transactions are processed through PCI-DSS compliant payment gateways. BoldWebX does not store credit card or financial account information on its own servers. You are required to provide accurate billing information; discrepancies may result in delays or processing failures. All fees are quoted and billed in US Dollars unless otherwise stated in your agreement.
SECTION 4 — DELIVERY TIMELINE
BoldWebX commits to delivering a live system within 14 days of the project kickoff date, subject to the client delivering all required assets — including brand materials, copy feedback, login credentials, and approvals — within the timelines specified in the project brief.
Timeline Pause Provision: BoldWebX reserves the right to pause the 14-day delivery clock if client-side delays occur. The timeline resumes upon receipt of all outstanding materials. BoldWebX accepts no liability for launch delays attributable to client non-performance.
Force majeure events — including but not limited to third-party platform outages, natural disasters, or government-mandated disruptions — may also extend the delivery timeline. BoldWebX will provide prompt written notice of any such delay and will resume delivery as soon as reasonably practicable.
SECTION 5 — SCOPE OF UNLIMITED UPDATES
The monthly retainer includes unlimited content updates. For the purposes of these Terms, "content updates" are defined as modifications to existing website elements using client-supplied assets, limited to: client-provided text changes, image & video swaps, bio updates, testimonial additions, and service description edits.
Content updates do not include:
- Structural redesigns or changes to the site architecture
- Additional pages beyond those specified in the contracted tier
- New automation workflows or changes to existing automation logic
- CRM reconfigurations, pipeline restructuring, or integration of new platforms
- Creation of new marketing campaigns, landing pages, or lead magnets
- Video production, photography, image generation, or original graphic design
Work falling outside the update scope will be quoted separately as a one-time project. Scope extensions are not implied by the delivery of any contracted tier and are not effective until agreed in writing.
The following services are expressly outside the scope of all BoldWebX engagements unless explicitly agreed in a signed addendum: marketing strategy, campaign management, paid advertising, SEO management, social media management, business development coaching, and legal or financial advisory.
SECTION 6 — OWNERSHIP & INTELLECTUAL PROPERTY
Client Ownership of Delivered Assets
Upon full payment of the one-time setup fee, the client owns all platform accounts, domain registrations, content, and CRM data associated with their system. This includes the website, all pages delivered at launch, and all content produced by BoldWebX specifically for the client's engagement. Clients may request the transfer of all such assets and associated domains at any time, subject to the terms of their agreement.
BoldWebX Intellectual Property
All materials created by BoldWebX that are not bespoke deliverables for a specific client engagement — including proprietary frameworks, templates, system architecture, software, brand assets, website design elements, logos, graphics, photographs, audio, and video — remain the exclusive intellectual property of BoldWebX. Nothing in these Terms grants you any license to use, reproduce, distribute, or create derivative works from BoldWebX's intellectual property. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, or edit any such materials.
Client-Provided Content
You retain full ownership of all original content, designs, and materials you provide to BoldWebX. By providing such content, you confirm that you own the relevant rights or have obtained the necessary licenses to use and transfer that content for the purposes of the engagement. You also acknowledge that content you provide may be publicly displayed as part of the services rendered.
Portfolio Rights
BoldWebX may reference completed engagements in its portfolio and marketing materials solely upon receipt of prior written approval from the client. BoldWebX will not disclose client-specific commercial terms or proprietary information without prior written consent.
SECTION 7 — CHANGES TO SERVICES
BoldWebX continuously develops and improves its service offering. We may update, modify, or discontinue specific features or service components, and will endeavor to provide advance written notice of any changes that materially affect your engagement. In circumstances requiring immediate adjustment — such as third-party platform changes, security issues, or regulatory requirements — changes may take effect without prior notice.
BoldWebX may temporarily or permanently limit access to certain features where necessary to maintain the security, integrity, or quality of its systems. Where a contracted feature is permanently discontinued, BoldWebX will work with affected clients to implement a reasonable alternative.
SECTION 8 — LIMITATION OF LIABILITY
Warranty Disclaimer: BoldWebX's services are provided "as is" and "as available." BoldWebX expressly disclaims all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.
To the fullest extent permitted by applicable law, BoldWebX's total aggregate liability for any claim arising out of or relating to services rendered, these Terms, or any service agreement shall not exceed the total fees paid by the client in the twelve (12) months immediately preceding the event giving rise to the claim.
BoldWebX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website or BoldWebX services, including but not limited to: lost revenue or profits, loss of business opportunity, loss of data, reputational harm, or risks associated with third-party security incidents, hacking, ransomware, or unauthorized access.
While BoldWebX takes significant measures to secure its systems and client data, no internet transmission or storage system can be guaranteed completely secure. You are encouraged to maintain your own security practices and to notify BoldWebX promptly at contact@boldwebx.com if you become aware of any security issue.
SECTION 9 — INDEMNIFICATION
You agree to defend, indemnify, and hold harmless BoldWebX and its officers, directors, employees, contractors, and agents from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) made by any third party arising out of or in connection with: (a) your use of this website or BoldWebX services; (b) your breach of these Terms or any service agreement; (c) any content you provide to BoldWebX, including any claim that such content infringes a third party's intellectual property rights; or (d) any unauthorized access to your account credentials.
SECTION 10 — COMPLIANCE DISCLAIMER
BoldWebX provides digital infrastructure services — website design, automation configuration, and CRM implementation — for independent consultants and coaches. While our technology stack is built with privacy and security best practices in mind, BoldWebX does not and cannot guarantee that your use of our services renders you compliant with any particular law, regulation, or industry standard.
Applicable regulatory frameworks — including GDPR, CCPA/CPRA, HIPAA, PCI-DSS, and others — are complex, jurisdiction-specific, and subject to change. You are solely responsible for ensuring that your practice, your use of the systems BoldWebX builds for you, and your own data handling practices comply with all laws and regulations applicable to you. BoldWebX strongly recommends consulting qualified legal, tax, or compliance professionals to assess your specific obligations.
By using BoldWebX services, you acknowledge and accept that ultimate responsibility for regulatory compliance lies with you.
SECTION 11 — REFUND POLICY
BoldWebX is committed to the quality and reliability of its work. If you experience an issue with any delivered service, please contact us promptly at contact@boldwebx.com so that we may address it.
Setup fees are non-refundable once a project kickoff has occurred, as BoldWebX commits dedicated resources to your engagement from that point. Monthly retainer fees already billed and collected are non-refundable. Refunds for services not yet commenced are assessed on a case-by-case basis and are subject to the conditions outlined in your signed service agreement. In all cases, the refund provisions of your signed service agreement govern and take precedence over this general policy. BoldWebX will work collaboratively with clients to resolve any bona fide service disputes.
SECTION 12 — PROMOTIONAL COMMUNICATIONS
When you create an account, submit an inquiry, or subscribe to BoldWebX services, you may be offered the option to receive promotional emails and marketing content, including updates on new features, industry insights, and the BoldWebX newsletter. Your participation is entirely optional and based on explicit opt-in consent.
You may withdraw your consent and unsubscribe from marketing communications at any time by: (a) clicking the "unsubscribe" link in any marketing email; (b) contacting us at contact@boldwebx.com; or (c) adjusting your preferences in your account settings, if applicable. Unsubscribe requests will be processed within 1-2 business days. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. Transactional communications related to your active engagement — such as billing notifications, project updates, and service alerts — are not subject to marketing opt-out and will continue for the duration of your engagement.
CAN-SPAM & TCPA: All marketing emails include a visible unsubscribe mechanism and are sent from an identifiable sender address. Any SMS communications require your prior express written consent, captured via opt-in fields in our forms. You may revoke SMS consent at any time by replying STOP.
SECTION 13 — GOVERNING LAW & DISPUTES
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
For EU consumers: this governing law clause does not override any mandatory consumer protection laws or rights granted to you under the laws of your country of residence, to the extent applicable.
In the event of a dispute, both parties agree to first attempt resolution through good-faith mediation, to commence within 30 days of written notice of the dispute identifying the nature of the claim and the relief sought. If mediation does not resolve the dispute, it shall be submitted to binding arbitration in San Diego, California, under the rules of a mutually agreed arbitration body. Neither party shall initiate court proceedings except to enforce an arbitration award or as otherwise required by law. This provision does not apply where a party seeks emergency injunctive or other equitable relief.
SECTION 14 — RIGHT TO MODIFY THESE TERMS
BoldWebX reserves the right to update or modify these Terms of Service at any time to reflect changes in our business, services, or legal requirements. Updated Terms will be posted on this page with a revised effective date. For material changes that significantly affect your rights or obligations, BoldWebX will take reasonable steps to provide advance notice, such as by email or a prominent notice on this website.
By continuing to use this website or BoldWebX services after updated Terms have been posted, you are indicating your acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of the website and services and provide the applicable cancellation notice under your service agreement.
CONTACT
Questions about these Terms? Reach us at contact@boldwebx.com. We respond within 1-2 days.